It takes time to get through these steps according to other users, including time spent working through each step and contacting Metro PCS if necessary. So we put together How Do I Remove a Line from My Metro Pcs Account? to try to help. Chat With A Help Expert Why Did GetHuman Write "How Do I Remove a Line from My Metro Pcs Account?"?Īfter thousands of Metro PCS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Take advantage of a $1 one-week trial membership and chat with an expert now. We partner with a US-based company with live tech support experts available 24/7. Visit Payments to learn more about saving payment methods and setting up AutoPay. One of your saved payment methods can be used to make automatic monthly payments to your Metro by T-Mobile account. You can save several credit or debit cards (MasterCard, Visa, American Express). AutoPay is a worry-free way to pay for service and never accidentally miss a payment. The eWallet portion of My Account can be used to save payment methods and to set up AutoPay. Once you've logged in using the temporary password, you must update your account with a new password. Answer secret question associated with that number and then a temporary password will be texted to you Type Metro by T-Mobile phone number when promptedģ. Go to the My Account Sign In page and Click "Forgot Password"Ģ. If changing your password, you will be asked to answer the secret question before the password will be changed.ġ. Keep reading for other ways you can manage your account.Ĭhanging Account Information While Logged InĬlick the Profile tab, open your preferences and edit your name, email, or password. If you have other questions, you can reach customer service here, but if you were wanting to edit your account, update your plan, or add payment methods, simply visit your My Account section of Metro by T-Mobile. You must be paid to zero before you can remove any unwanted lines.įortunately, Metro by T-mobile is still a no contract phone service carrier, if you wanted to deactivate a phone, simply stop paying since the next payment is for the next billing cycle. You must call customer service to do this, but keep in mind they won't remove the line if you owe a balance. However, there is no longer a way for you to cancel a line yourself. Metro PCS recently became Metro by T-Mobile but their customer service number is the same.
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